Ticket support #2379896 EU.ORG cannot added to CF

please follow up "kopi.eu.org cannot added"

Can you share some more info on why this fails? Any specific error that gets shown?

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already get respond from email…


The domain isn’t actively registered, you need to register the domain before adding it to Cloudflare.

% whois kopi.eu.org
% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.pir.org

domain:       ORG

organisation: Public Interest Registry (PIR)
address:      11911 Freedom Drive 10th Floor,
address:      Suite 1000
address:      Reston, VA 20190
address:      United States

contact:      administrative
name:         Director of Operations, Compliance and Customer Support
organisation: Public Interest Registry (PIR)
address:      11911 Freedom Drive 10th Floor,
address:      Suite 1000
address:      Reston, VA 20190
address:      United States
phone:        +1 703 889 5778
fax-no:       +1 703 889 5779
e-mail:       [email protected]

contact:      technical
name:         Senior Director, DNS Infrastructure Group
organisation: Afilias
address:      Building 3, Suite 105
address:      300 Welsh Road
address:      Horsham, Pennsylvania 19044
address:      United States
phone:        +1 215.706.5700
fax-no:       +1 215.706.5701
e-mail:       [email protected]

nserver:      A0.ORG.AFILIAS-NST.INFO 2001:500:e:0:0:0:0:1
nserver:      A2.ORG.AFILIAS-NST.INFO 2001:500:40:0:0:0:0:1
nserver:      B0.ORG.AFILIAS-NST.ORG 2001:500:c:0:0:0:0:1
nserver:      B2.ORG.AFILIAS-NST.ORG 2001:500:48:0:0:0:0:1
nserver:      C0.ORG.AFILIAS-NST.INFO 2001:500:b:0:0:0:0:1
nserver:      D0.ORG.AFILIAS-NST.ORG 2001:500:f:0:0:0:0:1
ds-rdata:     26974 8 2 4fede294c53f438a158c41d39489cd78a86beb0d8a0aeaff14745c0d16e1de32

whois:        whois.pir.org

status:       ACTIVE
remarks:      Registration information: http://www.pir.org

created:      1985-01-01
changed:      2020-10-27
source:       IANA

# whois.pir.org

>>> Last update of WHOIS database: 2022-02-20T16:24:03Z <<<

EU.ORG is free subdomain not ICANN domain.
you can check the site and/or my site …

Then it is not supported. This is a subdomain someone offers you, under their registered domain name.

You need to register a full domain before adding it here, you’d need to be the owner of eu.org to add it to Cloudflare.

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i have some subdomain.eu.org at CF
and currently i have kicau.eu.org active at CF

I’m honestly not fully sure how those are supported, as they are not registered domains either, so I’m not actually sure how you added those in the first place.

I would expect those to fail as well, tbh.

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just added like other domain.
even freesubdomain from some of my domain can be add too (other account that managed by my friend)

acctually no need… you can add domain without point the ns first…

Sounds like CNAME setup for a subdomain? Is possible, but AFAIK just for Enterprise users.

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i have ent account too
for my real work

this is personal test project create sample website only :slight_smile:

Maybe this:

Yes, that was my initial thought, but then why does the other one work? :thinking:

Like @matteo, I would not expect any .eu.org domains to be able to be added in a non-ENT setting.

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DNSSEC issue:

And not using Cloudflare nameservers:

nameserver: ns1.digihub.my.id
nameserver: ns2.digihub.my.id

@fritex @domjh

I meant owner as in “you are the owner so you can change the NS after”.

It’s very much not recommended to change NS before adding a domain to Cloudflare. Even if there are many security steps in place, you are opening up the only possible way to take over your account.

No, that is not it. It has NS records and all that. A CNAME setup would resolve with an actual CNAME.

And I can confirm some work and some do not in an ENT setting. But also the ENT setting needs to specifically have the subdomain zones flag active, given the type of zone we are trying to add.


trying to add


That only shows that the root eu.org domain isn’t on Cloudflare, which we knew, and that the kopi subdomain isn’t returning any record, which makes sense as it doesn’t have any.

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so i must put cf ns first ? how to transfer/copy (automatically) :frowning:

it’s look like support already do something with the domain