Is it normal to wait a week to get any response to a new ticket?
I submitted a ticket (pro profile) 6 days ago a still no reply…
Is there any issue with the ticketing system?
#3192638
I would expect at least an “ok we are working on it”…
Hey there, sorry for the wait. Support is currently getting a high volume of support request so we may take some time getting to your ticket. I’ve replied yours. Thank you!
1 Like