Ticket Resolution Never Received

Cloonan stated that the resolution to having been removed from the business plan was resolved in ticket number #2295822. Then the topic was closed. I never received a response to #2295822. This is the original inquiry:

Can you someone send the solution outlined in #2295822? I have checked the SPAM firewall and do not see the message.

Cloonan also stated that Piotr and Gloria have responded to #2295822. The only responses I have from Piotr and Gloria are shown below:

Piotr (Cloudflare)
Nov 4, 2021, 3:30 AM PDT
This request was closed and merged into request #2295822 “A billing issue was corrected im…”.

gloria (Cloudflare)
Nov 4, 2021, 9:14 AM PDT
Thank you for contacting Cloudflare Billing Support.
Kindly note that we have replied in ticket #2295822.
To avoid any confusion that could be created by having multiple tickets opened for the same problem, we will close this ticket and continue assisting you in #2295822.
Please let us know if you have received the reply in #2295822.
Thank you for your time.
Please let us know if you need anything further by replying here to have this ticket automatically reopened.
Best Regards,
Cloudflare Support
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A post was merged into an existing topic: Support and Billing Failure