Ticket ID: 01034518 - Unable to reject transfer

[user3996]

What is the name of the domain?

Rootmygalaxy - Android News and Guides

What is the error number?

500

What is the error message?

Something went wrong

What is the issue you’re encountering

Something went wrong

What steps have you taken to resolve the issue?

I am clicking on unable to reject the transfer and it is returning error.

Registrar issues requre a Registrar ticket with Support

01034518

In what area can we help you?

Domain transfer to Cloudflare

What are the steps to reproduce the issue?

Go to this page https://dash.cloudflare.com/ebeb8d4d2e6db73e296b0e8e4f07c336/domains/rootmygalaxy.net/configuration
Click on reject transfer
You will see error “Something went wrong”.

Screenshot of the error

[arun]

I see a clientTransferProhibited status:

Whois rootmygalaxy.net

That is probably what’s preventing the transfer out cancellation from happening. Since you already have an open ticket with Cloudflare registrar support, I think it’s best to continue conversation on that email ticket.

[harshinik]

Hello,

Thank you for providing us the ticket number. I am able to see there is an update regarding the issue through the ticket.

We will keep you updated

Thank you

[cloonan]

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.