I’ve tried to contact support but as replying to the email doesn’t actually continue the case in Salesforce and I don’t have access to the mu cases section (requires Enterprise plans) all I get are AI responses.
What are the steps to reproduce the issue?
Generate an account with a specific zero trust domain and delete it later, see that it’s still locked away.
I’ve tried to reach out to support but all I get is AI generated reponses. I can tell what email was used on the wccount and when the account was created as well as the exact plan used and the functionality that was used and how the dleetion was done I was the owner of that account as its just my email just being used as a domain.
If its going to be automatically re-usable within one year (personal info deletion timeline mentioned) its fine but if not please help me with resolving the issue.
At the bottom of the ticket (make sure you are creating an Account ticket) should be an option to “add more details” which will allow you to complete the ticket and submit it.