This site can't be reached (took too long to respond)

Many of our website users reported us that the website is not working and all of these users using vodafone network OR WE Egyptian internet provider and if i turn off the proxy option on the dns Proxied it works fine and turning it on the problem appears again and this happens only in Egypt our domain waffarx.com

And, if i flush the dns on the pc it works fine but we can’t tell every and each customer to do so
and the problem is frustrating and obvious solution for it

here are some text from /cdn-cgi/trace

fl=270f23
h=waffarx.com
ip=196.221.70.222
ts=1663587164.917
visit_scheme=http
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36
colo=MXP
sliver=none
http=http/1.1
loc=EG
tls=off
sni=off
warp=off
gateway=off
kex=none
---------------------------------------
fl=378f55
h=waffarx.com
ip=105.196.118.104
ts=1663586853.655
visit_scheme=http
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36
colo=LHR
sliver=none
http=http/1.1
loc=EG
tls=off
sni=off
warp=off
gateway=off
kex=none
1 Like

Sounds like a local routing issues, are you still encountering the issue?

yes, we still have that problem and only for our website and other website here in Egypt
and it is not the first time

Same exact problem! It does not work on WE ISP, but works on other ISPs. When I change the DNS server to 1.1.1.1 it also works normally, and when I turn on “DNS-ONLY” option instead of being proxied, it also works.

I have the same exact problem with my site “5etme” .com … customers from Vodafone Egypt can’t access my site