This record exposes the ip behind

After activiating free ssl iam not able configure mail clients im getting error.

Please Help

From the topic title, a good article about This record exposed the IP behind can be read from below link.

Usually, no need to worry too much. When using an e-mail service, the A mail record needs to be :grey: cloud to make it work propperly as Cloudflare does not proxy traffic for e-mail. It is well described on the below articles.

Kindly, consider reading the second article from belove under the section “Best practices for MX records on Cloudflare → Follow these guidelines to ensure successful delivery of your mail traffic:”.


Cloudflare’s default configuration only allows proxying of HTTP traffic and will break mail traffic.

The DNS record(s) used for e-mail service (usually the A mail record) should be :grey: cloud at DNS tab on Cloudflare dashboard for your domain and the MX record should point to a hostname that is set to that unproxied (usually the A mail ) with DNS only record, otherwise your e-mails will not work as it seems to be the case.

The A mail record should contain the value of an IP address of your hosting provider/email server.

  • the hostname (DNS record) used for e-mail send/receive should be :grey: cloud (usually it’s the A mail ), while the MX record should point to a hostname (usually the A mail ) that is set to :grey:

Furthermore, are you trying to connect to your mails server using an secure connection at your e-mail client?
Do you have an SSL certificate for your e-mails?

I would suggest looking into below articles how to propperly setup e-mail configuration to make sure it works while your domain is using Cloudflare and is being proxied (:orange: cloud).

Kindly, if you need more assistance, please post the actual domain name here and check the instructions from below article:


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