This is driving me insane

What is the name of the domain?

adriftclothing.com

What is the error message?

Domain is banned on Cloudflare

What is the issue you’re encountering

Domain is banned on Cloudflare when trying to add domain to shopify (for past 5 days)

What steps have you taken to resolve the issue?

Contacted namecheap, shopify, and cloudflare support.

What are the steps to reproduce the issue?

Add domain to shopify.

Screenshot of the error

ticket 01460026 please help im losing sales

This domain previously used Cloudflare. Such a “ban” is typically due to an outstanding bill from the previous usage… but it could also be a technical issue.

As you’ve opened a support ticket already, please wait to hear from the Cloudflare support staff. The community support forums can’t help with account and billing issues.

NB: If previously had this domain with Cloudflare, then check to see if there are any unsettled bills and pay them. If you’re new owner of the domain, then just wait to hear from support.

Good luck!

2 Likes

Thank you, I appreciate it.

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