What is the name of the domain?
What is the issue you’re encountering
The domain transfers remain incomplete despite successful renewal payments, and the domains are still with the previous registrar.
What steps have you taken to resolve the issue?
Contacted Cloudflare Support, reviewed billing history (showing payments as “Credit Memo – Fully Applied”), and now seeking assistance on the Community Forum after not receiving a response.
Registrar issues require a Registrar ticket with Support
01403016
In what area can we help you?
Domain transfer to Cloudflare
What are the steps to reproduce the issue?
- Initiate domain transfer from another registrar to Cloudflare.
2. Complete the renewal payment successfully.
3. Check billing history (shows payment applied).
4. Observe that domains remain with the previous registrar and transfer is not completed.