March 1, 2023, 9:28pm
I am trying to transfer domains from another registrar to Cloudflare. Since I do this once a month I know how and that it works.
However, for todays run I am getting a weird error message for any domain I try:
Can someone point me in the right direction what a “consumer” is in this error message?
Is this error related to an Cloudflare issue or to an issue with the other registrar?
Failed to find consumer…it is not often I see a cf error message that I’ve not seen before. But, this is one. I did a quick search and see it has popped up very often just today. I am going to escalate this ticket for my colleagues to investigate. Sorry for the issues.
I created ticket 2722582 on your behalf
@janek and my colleagues are investigating this. You will have received a copy of the ticket.
March 1, 2023, 9:52pm
yes, I got the ticket. thanks, much appreciated.
I just registered to post this same question now, I hope “same here” improves the conversation.
I was trying to transfer a .me domain from Namecheap.
@kovacsgellertgabor I created ticket 2722605 and you will have received a copy of it. Sorry for the problems.
We rolled back a release and this should be fixed now.
Let us know if you are still seeing this issue.
March 1, 2023, 10:41pm
Tried it right away. Looks promising. Error is gone. Now the regular “wait for the registrar to confirm” appears.
Therefore: yes. Issues seems fixed. thanks.
March 4, 2023, 10:42pm
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