There was a problem with that action Domain with same name already exists with othe

[anthony54]

What is the name of the domain?

sumo9.com

What is the error message?

There was a problem with that action Domain with same name already exists with other account!

What is the issue you’re encountering

There was a problem with that action Domain with same name already exists with other account!

What steps have you taken to resolve the issue?

I am trying to connect the domain with GoHighLevel. I get the error “Domain with same name already exists with different account”. I contacted GHL and they deleted the domain at their end. The error is still there. The records have been updated but will not authorise. I have followed the same process successfully several times before.

What feature, service or problem is this related to?

I don’t know

Screenshot of the error

[harshinik]

Hello,

To further check this issue, could you kindly create a ticket and provide us the ticket number ?

Thank you

[anthony54]

What do you mean a "ticket:? I have been waiting for 3 days now, surely its not that hard?
Id for first lodgement #3339887
Id for second #3341699

Is that what you mean?

[ikmal]

Hi, this billing ticket 3339887 has been migrated to Salesforce. You should have received a new email regarding your new Case.
You should answer to that email if you want to continue the conversation of your case.