As the topic states. This issue has been a huge headache and I hope someone can assist.
Can you share your domain? Are you saying that when you enable Cloudflare, you see a Shopify error page?
If so, this sounds like a common issue where a previous provider used Cloudflare for SaaS and did not correctly remove the custom hostname for your site. Please review the following tutorial for how to effectively get this removed.
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This is the site with the issue.
https://www.katsumododesign.com
Yes, I see the error page. At one point last month, I added the domain to Shopify as a custom domain. I deleted the custom domain yesterday. Reading through your link, I believe this is the issue. Shopify uses Let’s Encrypt but the domain name issues a Cloudflare IP. I will review your link further today. It’s 6am now and I have spent hours trying to resolve this issue.
Thank you
Thanks for the info… So I managed to jailbreak the domain in less than 2min. Decided not to go through Shopify route, since like me, the 2 support ppl I spoke with have never heard of Cf for SaaS.
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For reference, Shopify is already cached behind Cloudflare and so you cannot proxy/orange-cloud the domain you use with Shopify. Normally, CF DNS won’t even let you do it, as it will recognize the IP as a Shopify IP / Cloudflare IP and will prevent it from being orange-clouded.
You can, however, orange-cloud (proxy) subdomains through CF, or point a subdomain at Shopify instead (if you were still using it)
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