What is the name of the domain?
arvato.com.br
What is the error message?
The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.
What is the issue you’re encountering
I can’t register my DNS zone
What steps have you taken to resolve the issue?
I contacted my current domain owner, and they told me that there is no lock or restriction preventing the transfer of my domain and asked me to contact you
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
Try to register my DNS