The zone name provided is subject to a hold which disallows the creation of this zo

I encountered this error while creating the website, and I had to use another registrar (DNSpod) for the domain name first. But I want to use Cloudflare, how can I solve this problem? I saw someone say that we can wait for about a month. Does this work? Because I don’t know who registered this domain on Cloudflare, I am unable to cancel the region reservation

error :

The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.

The error means that the domain is, or was, previously in an Enterprise account and was locked from being added to another account.

Did you buy this domain from a broker or have you previously used it with a host that uses Cloudflare? If so, contact them and ask them to remove the zone hold.

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I purchased it from Godaddy

If I wait, will the reservation in this area not expire (wait for a week or a month) Do I have to cancel the region reservation in order to create my domain name on Cloudflare?

What is the domain?

apktom.com

The domain was on a Cloudflare Enterprise plan for several years up to 25 August last year…

When did you buy the domain?

  1. 1.18

On January 18, 2024, can you ask the seller to delete the region reservation

I just asked Godaddy, they have no way

The domain as been registered since 2021, so I guess this was a domain resale.

You can try to raise an account ticket in your Cloudflare account to ask for the zone hold to be removed. They may ask you to add some DNS records to prove ownership.

You may also need to check the domain reputation…
https://radar.cloudflare.com/domains/domain/apktom.com

Where is the Cloudflare account ticket and how can I give it to the other party

Create a ticket here (ensure to select “Account” from the “What type of question do you have?” list)…
https://support.cloudflare.com/hc/en-us/requests

You don’t give it to another party, Cloudflare support will reply and tell you what to do.

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Thank you, I’m back

I will submit and try it out

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