What is the name of the domain?
What is the error number?
I don’t know the error code
What is the issue you’re encountering
The company website https://optictelecom.kz/ is not opening in the office.
What steps have you taken to resolve the issue?
Hello, we have encountered a problem: the company website https://optictelecom.kz/ is not accessible from the office.
As shown in the screenshot attached via the link (Screenshot by Lightshot), the request goes to the internet provider from the office, and then the provider is unable to establish a connection with your Cloudflare server.
We tried disabling your DNS, and the website worked again, which indicates that the issue is with your Cloudflare service.
How should we proceed in this situation?
What are the steps to reproduce the issue?
Help us, please.