The website does not open in mobile, nuestra pagina no abre en moviles


#1

We make a subscription with you and register your nameservers in our domain of fincasdeturismo.com we are presenting serious problems with the mobile phones, it delivers an error:
A DNS error occurred when resolving cpanel.fincasdeturismo.com. Check that the host name is spelled correctly and make sure that the page can be accessed from a public Internet connection.
We will soon make the subscription to a plan with a wider coverage but we want to see the total functioning and responsiveness with our company.


#2

You need to bypass it from cloudlare if its causing problem , Go to dns panel ,make sure what you are doing.
I mean dont change anything until you know what you are doing. You can create a support ticket or wait for someone to come. Its a minor issue.
All i know you need to do something with subdomain cpanel so that it takes you to origion server not cloudflare.

We call it bypass cloudflare


#3

pues ya tratamos de comunicarnos con la gente de Cloudflare pero no hemos obtenido respuesta, no entiendo lo que quieres decir con “esperar a que venga alguien” ya que tratamos de contactar con alguien que nos ayude y no obtuvimos respuesta. Si alguien en el foro a experimentado lo mismo agradeceríamos su ayuda.


#4

Realmente quiero ayudarte, pero no sé cómo contactar


#5

si tienes Skype te puedo agregar y por allí seria fácil.
gracias


#6

¿Cuál es tu ID de Skype?


#7

https://join.skype.com/invite/HwfdXGN6nG8g
Daniela Baptista


#8

Problem solved


#9

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