The UI leads to a $200 plan for a blank site


#1

moving mouse on the interface of plan selection went to an incorrect confirm. a blank site was charged $200.

please refund it. $200 is not worthy the UI design and business model.

I make a downgrade and then delete my credit card within seconds, but the charge is still there.

the interface for plan selection is suggestive for the business plan.

that’s a silent consent interface regarding GDPR.

From the point of design and data modeling, I don’t belief that Cloudflare would be GDPR compliant.

in this way, GDPR will only be SEO tricks and brand marketing of Cloudflare and its partners with rickrolling.


#2

You will need to open a ticket with supportlogin to Cloudflare and then contact Cloudflare Support, the community is unfortunately unable to assist.


#3

thanks.

I have opened a ticket before.

users who join Cloudflare Community may be KPI related for support team and helpful to build a brand community. Consumption community performs a better return.

modernity of business and community keep on calling entries.

postmodernity accompany with all-pervading metaphors. Business and community get mixed to combine a consciousness in section of metamorphosis with sociological thinking and social link.


#4

Hi @r0le,

Even I just faced the same issue, raised a ticket on the same.
You got your money back?

Thanks,
Thomas


#5

Thanks Cloudflare team,

Refund got initiated,

Regards,
Thomas
waftr.com