The system does not allow me to have more than one location with IPv4

[jochoa]

What is the name of the domain?

n/A

What is the issue you’re encountering

The system does not allow me to have more than one location with IPv4, although my subscription is not free. I have a Monthly Fee (Per User) subscription.

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

crreate a new location

Screenshot of the error

[harshinik]

Hello,

To further investigate this, could you kindly create a ticket and provide us the ticket number ?

Thank you !

[jochoa]

Hi,

Yes, I had already created a ticket a few weeks ago. I have had this problem for a month, I am giving you the number: Tciket 01066528

Thank you for your attention. I look forward to your comments,

[fritex]

@jochoa

01066528

@kevinkerr

01217756

Thank you both for sharing your ticket numbers here with us.
I’ve escalated your cases to the team.

Kindly and patiently wait for a reply

[jochoa]

Hi,
Do you have any news regarding the case?

The problem still persists.

I need an ETR to inform the rest of the team.

[jochoa]

hi
I keep reporting the problem and there has been no response for a long time, the ticket has been open for almost a month now, I have seen other similar tickets in the community without resolution…
Can you tell us what is happening or give some ETR?