jochoa
September 27, 2024, 12:50am
1
What is the name of the domain?
n/A
What is the issue you’re encountering
The system does not allow me to have more than one location with IPv4, although my subscription is not free. I have a Monthly Fee (Per User) subscription.
What feature, service or problem is this related to?
I don’t know
What are the steps to reproduce the issue?
crreate a new location
Screenshot of the error
Hello,
To further investigate this, could you kindly create a ticket and provide us the ticket number ?
Thank you !
jochoa
October 3, 2024, 3:26pm
3
Hi,
Yes, I had already created a ticket a few weeks ago. I have had this problem for a month, I am giving you the number: Tciket 01066528
Thank you for your attention. I look forward to your comments,
1 Like
I have the same issue ticket number 01217756
2 Likes
fritex
October 3, 2024, 9:24pm
5
jochoa:
01066528
kevinkerr:
01217756
Thank you both for sharing your ticket numbers here with us.
I’ve escalated your cases to the team.
Kindly and patiently wait for a reply