The skip rule only works halfway

What is the name of the domain?

What is the issue you’re encountering

I have a proxy service. And I have a link that changes the IP address. I added a skip rule for it. But for some reason it doesn’t work for everything. For some reason it doesn’t allow requests from Germany. How can I make sure that all requests are skipped?

What steps have you taken to resolve the issue?

I set the rule to skip. It comes first.
Also in the waf component to skip section I selected everything.
And below Select order: first

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

Screenshot of the error

SKIP for WAF Custom Rule is one thing, while if your requests are getting blocked via Managed Rule, you’d need to SKIP there and make sure it’s 1st frome above. See below artcle how to create an Exception rule to SKIP Managed Rule, if that’s the service which challenged or blocked your requests.

Under the Security → Events, may I ask which service it being triggered to challenge or block particular request(s)? :thinking: Sounds like Bot Fight Mode to me, otherwise some Managed Rule.

You should be able to see the challenged or blocked event under the Security tab → Events at Cloudflare dashboard for your zone and know exactly which security option was triggered.

May I ask which plan type are you using? :thinking:

If you’re on a Free plan, I’d suggest you to turn off BFM feature for testing purpose.
If you’re on a paid like Pro, using Super Bot Fight Mode you can create an Exception Rule which could help and fix your case. More about it in article from below:

Under Security → WAF → Managed Rules → you can add SKIP rule for particular one which is triggered at Security → Events following the steps from below article:

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