The site can't be reached from Nigeria

Hi there,

We have users from Nigeria who complained that from time to time they cannot access our website and they get a “The site can’t be reached” error.

This report comes only from users from Nigeria and we don’t have any location restrictions in our setup.

Could this be a DNS issue? I’m thinking it would be either DNS or the Nigerian ISP


Thanks for the help. :pray:


This is most likely an ISP-related issue because I can reach the website from another ISP in Nigeria.

Hope this helps. :crossed_fingers:

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