The R2 service was suspended due to a pre-authorization issue

What is the name of the domain?

ooownsou.com

What is the error number?

Error 403 This bucket cannot be viewed

What is the error message?

You are not authorized to view this bucket

What is the issue you’re encountering

I received an email stating that there was an issue verifying funds during the billing pre-authorization process, and that my R2 subscription has been suspended. The email indicated that I need to: Update my payment method; Contact the support team to verify my updated information.

What steps have you taken to resolve the issue?

I have already updated my payment information, and I need help to verify new payment information.
I opened a support case, but a full day has passed without any response.

In what area can we help you?

Payment issue

support case id : 01526221

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

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