The following prompt appears when adding free SSL, and the creation cannot be successful

Cannot verify the requested host name *.Fidelity. VIP: This area is not part of your account or you are not authorized to access it. If you are using a multi-user organization, contact support. (code: 1010)

Hello there,

This is an error message based on your web browser. The website owner has blocked your request. In this case, its not your fault primarily. However, you can check the browser integrity, or use other browsers or vpn or via incognito mode trying to access the same.

You can also contact the web owner if you are aware, unless if its you!

You can read more from the article:
https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1010

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