What is the name of the domain?
infrology.com
What is the error message?
Invalid nameservers
What is the issue you’re encountering
After purchasing, the domain does not work, I am unable to manage it.
What steps have you taken to resolve the issue?
Immediately after purchasing, the domain was not displayed in my account at all, I added it to myself and chose a tariff plan for it. I also wrote a support request, but still have not received a response.
Screenshot of the error
That domain isn’t registered yet.
If the money was deducted from your card, Cloudflare support will need to assist you.
Hi, thanks for the reply.
Yes, the money was debited from the card.
Cloudflare support is in no hurry to answer
gotgchi19913:
Cloudflare support
Did you create a registrar ticket?
Yes, of course.
Yesterday, almost immediately after I saw the problem with the domain.
Can you share your ticket nr here?
I can’t access the support center because I’m on the free plan. How can I share this ticket? Just provide a link to it?
Did you get an email with the ticket number maybe?
I have the following information:
Your request (01420943) has been submitted
https://www.support.cloudflare.com/support/s/case/500Nv00000KfSCz
I’ll ask support to take a look at that.
Thank you very much for your help!
system
Closed
March 26, 2025, 3:09pm
12
This topic was automatically closed after 15 days. New replies are no longer allowed.