The client cannot enter the site

The client cannot enter the site, he has tried everything. In the rule settings, cloudflare added the IP to the whitelist, but nothing helped. How to solve a client’s problem?

I can’t read Russian, but that’s not a Cloudflare error. It wouldn’t surprise me if they’re on a Russian ISP that has blocked their Cloudflare access.

At least товарищ сурикат likes it → sitemeer.com/#opt.my-organizer.ru

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tell me how to understand that cloudflare is being blocked by the provider and how to help the visitor to enter the site. He cannot log in only from his home Wifi, but from a 4g phone it comes in well.

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