我們tenga.tw 的網域在 clouflare 有兩個帳號?現在一直無法設置。 上次工作的職員辭職後,目前無法確認之前使用的賬戶。

我們tenga.tw 的網域在 clouflare 有兩個帳號?現在一直無法設置。 上次工作的職員辭職後,目前無法確認之前使用的賬戶。

Cloudflare 客服確認看看 CNAME 為什麼沒有生效嗎🤔

因為 URL 是有生效的,我們測試點擊 tenga.tw 會被導向 www.tenga.tw
URL:tenga.tw/*
規則:轉接 URL / 301
目的地:https://www.tenga.tw/$1

The only way you’ll be able to regain access is by having access to the email address of the account. If you can read emails in the account of the former employee, these links may help.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

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Thank you very much for your response.

Our current issue is that a previous manager had already signed up for Cloudflare and registered the problematic domain address. Now, we are trying to register and proceed anew, but it is not possible.

Therefore, we need to find the account that was previously registered, but we cannot locate it. This makes it difficult to proceed.

Could you please let us know how we can find the account?

The best route is via the recovery links I shared.

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Thank you very much for your response. I am receiving a lot of help because of you.

I have a question. The colleague who previously used the account has already left the company, so we do not know the current account details.

Should I use the URL you provided to configure the settings?
–>> If you don’t know the email: https://dash.cloudflare.com/forgot-email

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yes, start there please and let us know if you are successful

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Thank you for your response.
If you go into the URL you gave me and check it, this page comes out. Is that right?

No. You show as logged in. You need to be logged out in order for the forgot email link to work. Try from an incognito browser window.

[email protected]or[email protected]
Thank you so much for your response.

I just found an account but it shows up that this account is missing at the moment.
When I type in our domain address, I get this sentence. So I tried to find an account, but it is impossible.

I’m sorry, but I don’t understand this part, so can you help me?