Technical Support

matt43 · February 28, 2019, 2:12am

Hi There,

Users reports that the website access slow at the below location. Could you advise how to improve the Cloudflare CDN?

{Redacted}

Thanks

Vincent

sandro · February 28, 2019, 4:50am

Without the apartment number it is difficult to tell

sdayman · February 28, 2019, 4:56am

What’s the domain?

matt43 · March 1, 2019, 8:26am

Oh sorry, the address is hidden. It is at Rotterdam, Netherlands. Thanks.

matt43 · March 1, 2019, 8:26am

The domain is jump.com.hk. Thanks.

sdayman · March 1, 2019, 2:21pm

I don’t see anything out of the ordinary, but I have a few ideas:

Netherlands is a long way from where you’re probably hosting the site. First visit is going to take extra time for Cloudflare to cache the static files.
Since the site has no apparent user login, it is safe to take advantage of a Cache Everything Rule: Match: jump.com.hk/* and add settings for Cache Level (Cache Everything) and Edge Cache TTL (24 Hours)

Follow some of the suggestions from these tests. Namely, optimize images (they’re pretty big)
https://gtmetrix.com/reports/jump.com.hk/VT7dx6tB

matt43 · March 5, 2019, 8:42am

Thank you for your advise.

system · March 30, 2019, 2:12am

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