Syteme.io website redirect rules not working

[sammy1vanek]

What is the name of the domain?

unitycollective.org

What is the error number?

404

What is the issue you’re encountering

I set up a Redirect from Root to WWW rule so that someone typing in unitycollective.org/anypage will be directed to the www website. However, it’s not working and I don’t know what else to do.

What steps have you taken to resolve the issue?

I just moved from GoDaddy to Cloudflare to try and resolve this.

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

type in unitycollective.org
vs
www.unitycollective.org

I’m not sure if I should share a screenshot of my DNS records, if that would help.

[neiljay]

@sammy1vanek

What are the steps to reproduce the issue?

type in unitycollective.org
vs
www.unitycollective.org

I’m unable to reproduce any failure of redirect. I see the redirect for me:

>>> https://unitycollective.org

> --------------------------------------------
> 301 Moved Permanently
> --------------------------------------------

Status:	301 Moved Permanently

to

>>> https://www.unitycollective.org/

> --------------------------------------------
> 200 OK
> --------------------------------------------

Status:	200 OK

If I type https://www.unitycollective.org/merch or any page, it’s loading with www. I suppose that’s what you’re intending. Example of a page:

Check again using different browsers using incognito mode.

[sammy1vanek]

Thank you for looking. When I type in unitycollective.org, it does not forward, it gives me a 404 error. When I type in unitycollective.org/anypage, it gives a 404 error. What I want is for when there is NO www typed in, it redirects to the www and reaches the page. Does that make sense?

[sammy1vanek]

Update… it seems to work for some people, but my safari browser (even after deleting the cache) is still showing a 404 error, as shown above in the screenshot.

[sammy1vanek]

Ok, it is finally fixed now, I think, truly… I deleted some A records.
Thanks!