Synology Error "You are not authorized to use this service" When I move DNS to use

What is the name of the domain?

examplae.com

What is the error number?

You are not authorized to use this service

What is the error message?

You are not authorized to use this service

What is the issue you’re encountering

You are not authorized to use this service

What steps have you taken to resolve the issue?

Hello,

I encountered a problem when I switched my nameserver from Squarespace to Cloudflare.

The issue is that I cannot access the DSM service at all, even with an Admin ID. However, I can still access it via the local IP.

The reason I moved to Cloudflare was to use the Cloudflare DDNS container service to automatically update my IP.

Here’s what I did:

1.Changed the nameserver in Squarespace to Cloudflare.
2.Set up DNSSEC.
3.Set up the Cloudflare DDNS container.
After these steps, I can no longer access the DSM service through my DNS.

If anyone has faced the same issue or has any solutions, please advise.

Thank you.

What feature, service or problem is this related to?

I don’t know

This domain is not registered

Also, your use case is a violation of the terms of service (Cloudflare is only for typical websites, not storage devices) and your account may get suspended.

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