Musacco
December 15, 2018, 2:33pm
#1
Hi,
Over 4 hours ago i have switched to SSL Full Strict but until this moment unfortunately it is not yet active.
I have a paid Cloudflare plan called Cloudflare Plan Plus provided by A2Hosting with monthly subscription.
I have a valid EV SSL certificate issued by GoDaddy as you can check from the link below:
https://sslanalyzer.comodoca.com/?url=musaccostore.com
Can anyone from the Cloudflare Team help me?
Thanks in advance for the support.
sdayman
December 15, 2018, 3:14pm
#2
Your site is not currently on Cloudflare. If you’re waiting for SSL to activate, read this:
Error
Try the suggestions in this Community Tip for best practices in certificate provisioning.
Background
SSL certificates can often be issued in 10-15 minutes. If you are using free Universal SSL, it can take up to 24 hours. Please do not reach out for support until it has been “authorizing” for more than a day. Before contacting support, you may be able to successfully trouble shoot the issue with some of these Quick Fix Ideas.
[Dedicated SSL]
Quick Fix Ideas
If you are using a CNAME …
1 Like
Musacco
December 15, 2018, 3:44pm
#3
Hi and thaks in advance for the support.
Both on my website and on cPanel Cloudflare is activated correctly, you can better explain why Cloudflare would not be active ?
Thanks.
sdayman
December 15, 2018, 3:46pm
#4
We can’t help from this end, as A2Hosting controls your Cloudflare configuration. Check with their Help Desk.
Musacco
December 15, 2018, 4:54pm
#5
Ok and thanks for the support.
1 Like
Musacco
December 16, 2018, 1:30pm
#6
Hi,
SSL Full Strict requested over 26 hours ago does not work and is not released.
I have a paid Cloudflare plan called Cloudflare Plan Plus Monthly provided by A2Hosting with monthly subscription.
I have a valid EV SSL certificate issued by GoDaddy as you can check from the link below:
https://sslanalyzer.comodoca.com/?url=musaccostore.com
As suggested by the Cloudflare Team I followed all the steps in this guide:
Error
Try the suggestions in this Community Tip for best practices in certificate provisioning.
Background
SSL certificates can often be issued in 10-15 minutes. If you are using free Universal SSL, it can take up to 24 hours. Please do not reach out for support until it has been “authorizing” for more than a day. Before contacting support, you may be able to successfully trouble shoot the issue with some of these Quick Fix Ideas.
[Dedicated SSL]
Quick Fix Ideas
If you are using a CNAME …
How long has it been “authorizing” for?
Over 26 hours.
What of the trouble shooting steps above have you tried?
I have tried all step.
What is the plan level for the domain in question?
Cloudflare Plan Plus Monthly.
What error, if any, is displaying on your site at the moment?
https://www.musaccostore.com → ERR_SSL_VERSION_OR_CIPHER_MISMATCH.
Are you signed up directly through Cloudflare or through a hosting provider/partner?
Signed through A2Hosting.com provider/partner.
Can anyone from the Cloudflare Team help me?
Thanks in advance for the support.
system
closed
January 14, 2019, 2:34pm
#7
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