What is the name of the domain?
What is the error message?
“not active on Cloudflare yet”
What is the issue you’re encountering
URGENT: Switch Nameservers from SiteGround to CF, ICANN shows switched, CF doesn’t notice, DNS & domain go down
What steps have you taken to resolve the issue?
(malfunction has happened twice, one week apart)
Last week:
-Waited, saw propagation start at DNS Propagation Checker - Global DNS Testing Tool, confirmed authoritative at ICANN Lookup
-Saw CF still report “not active on Cloudflare yet”, check CF Nameservers and got “[1.1.1.1] can’t find covfairfield.org: Server failed”
→ Note this should NOT be able to happen per CF’s claim that “While in this pending state, Cloudflare will respond to DNS queries on your assigned nameservers.”
-Try refresh caches at Limpiar caché | Public DNS | Google for Developers and 1.1.1.1 — One of the Internet’s Fastest, Privacy-First DNS Resolver, and repeat^
(Due to outage and assuming CF malfunction, switched NS back to SiteGround)
Retry this week:
-Same so far^
-read relevant docs in help center
-try to find Diagnostic Center but it’s MIA
-try https://discord.cloudflare.com/ > Accept Invite, but “Whoops… Unable to accept invite”
-create this support request
What feature, service or problem is this related to?
Nameservers
What are the steps to reproduce the issue?
CF: setup domain in CF,
SiteGround: switch Namesservers to CF’s specified maya.ns.cloudflare.com and noah.ns.cloudflare.com
Wait for everything to fail