Suspendedpage.cgi: How can I fix this?

#1

Hi guys,

This is my first topic here.

My hosting account was suspended due to late payments, but I managed to pay the bill on the day of the suspension. However, I have this page on my site: http://reedfashionmag.com/cgi-sys/suspendedpage.cgi

I contacted my hosting service (Hostgator) but I was informed the problem was with CloudFlare since they had already unsuspended the site from their end. I’m not sure how to fix it or how to contact CloudFlare support.

If you guys have any ideas on fixing this, I’d really appreciate. Thanks!

#2

Go to your CF panel and clear the cache.

#3

Yeah…you’ll probably want to ask their 1st level tech to recheck their work or escalate to someone else. I remove the origin IP for your site from the command below, but I used it to test directly against your server removing Cloudflare from the mix and received the same redirect you’re seeing.

curl -I --resolve reedfashionmag.com:80:[IP address specified in your control panel] http://reedfashionmag.com
HTTP/1.1 302 Found
Server: nginx/1.12.1
Date: Wed, 06 Sep 2017 13:08:43 GMT
Content-Type: text/html; charset=iso-8859-1
Connection: keep-alive
Location: http://reedfashionmag.com/cgi-sys/suspendedpage.cgi

#4

Thanks, @cscharff Guess I’ll have to do that. Thanks again!

#5

Already tried that @Xaq