Suspended Domain not getting renewed

[addnectarit]

What is the name of the domain?

addnectar.com

What is the error number?

dont know

What is the error message?

www.addnectar.com has expired.

What is the issue you’re encountering

Suspended domain cannot be renewed

What steps have you taken to resolve the issue?

Updated the payment on file and tried to renew the domain

Registrar issues requre a Registrar ticket with Support

01295898

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

Login to Dashboard > Domain Registrations > Manage Domains > Click on Manage against domain name addnectar.com > Says domain expire update payment method

But we have updated payment method as well as tried to renew but doesnt work.

Screenshot of the error

[cloonan]

@addnectarit

addnectar.com

Sorry for the issues, it looks like the renewal went through today. If not, can you open a registrar ticket and share your ticket number here? You can open a Registrar ticket here, https://dash.cloudflare.com/?to=/:account/support