I have opened a ticket for this but thought id also ask here first. Ive had an invoice today that included $36 for usage from Feb to March. I had an invoice back then and was charged accordingly and now Im getting these late usage charges for R2 usage. Im not sure why Cloudflare seems to be adding charges months down the line. I do not think its very fair to give surprise bills. I follow my usage and know what my bill will be at the end of the month. Ticket 3277765
Sorry for the issues, I have flagged your ticket 3277765 for my Billing colleagues
Are they going to respond ? Its now been 3 days since I sent the ticket in.
Requests are worked in the order they are received. I don’t have any visibility into the support workload, but I expect they are extremely busy right now based on public activity here in the Community. You should receive a response when your request is being worked.
Its now been 2 months almost. Ive had 1 reply in that time asking me to point out the invoice with the problem to which I did originally and in that ticket reply. 1 month turnaround for a reply is pretty poor form for any company.
Still nothing a month later. The ticket keeps randomly being closed claiming they havent heard from me. Someone is just ignoring the ticket because you have overcharged. Horrible company.