@cloonan, please take a look at support ticket 1886538
Mr. Cloonan is a pretty busy guy, but I bet if you give him a good reason to look at that ticket, he’ll consider your request.
It’s a security issue. If there were a way to DM, I’d use it. He was assigned the ticket (added to the CC) three days ago.
Then it’s a safe bet he’ll be checking it anyway. He’s good at that type of thing.
I see the team has reached out to engineering regarding your ticket @jac-cbi. I am cc’d on it and will keep tabs on progress