I had an open ticket with the support team about APO. But they didn’t respond for 10 days. Meanwhile I found here, in the forum a solution and problem resolved, by activating a subscription for APO.
Yesterday, after 10 days of silence, the support team decided to give a reponse to my ticket and they cancelled my new subscription without ask me anything! This is crazy!
The just created a new problem. I already messaged them, asking to re-activate my subscription (I tried to rea-activate but I can’t) and I am not sure if they will read my ticked after 10 days.
Do you have any idea how to find them as soon as possible?