I made a ticket asking some information regarding the business plan, however, it been nearly 24 hours with no response, is there a dedicated team for sales that is not just enterprise? I may have opened the ticket on a only-tech section.
I tried out that email and the responses look like a bot, no human touch but links to URLs that have nothing to do with the questions I asked, kinda upsetting .
I got in touch with a human, who forwarded me to somebody else, who seems to be a bot.
The whole situation is kinda funny, basically the end of the message says “phone us if you are interested in enterprise”
I can totally understand that for $200 getting full support is impossible, however, the current status is with all possible respect, a joke.
If whoever human took the time to answer my 3-4 questions then this would have of been solved already but to be honest I’m not too sure I want to trust the reliability of our site knowing that the support can act this way.