Support live chat unavailable

Apr 8, 19:35 UTC
Resolved - This incident has been resolved.

Apr 8, 19:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 8, 18:52 UTC
Identified - The cause of this issue has been identified and a fix is being implemented.

Apr 8, 18:21 UTC
Investigating - Our live chat system is currently experiencing issues - you may not be able to connect to report a technical issue via live chat. Please submit a ticket at with your issue as an alternative, or if you are an Enterprise customer you can call the Enterprise telephone support hotline to reach a member of our Support team.

We will issue further updates on this status page as we work with our providers to resolve this issue.

This is a companion discussion topic for the original entry at