Support gives me automated responses for Error 1315

[besnik]

What is the name of the domain?

aihive.tools

What is the error number?

1315

What is the error message?

Error 1315

What is the issue you’re encountering

I had billing issues, which I paid and I don’t have any outstanding billing issues

What steps have you taken to resolve the issue?

I had billing issues, which I paid and I don’t have any outstanding billing issues

Billing issues requre a Billing ticket with Support

3312479

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

I am contacting support for this issue but I am receiving only automated responses.

I had one outstanding balance, which didn’t allow me to add the domain, but after I resolved that billing issue the error still persists even after weeks.

Every day I receive automated response for my issue even though I respond to it in best way possible.

Can someone please contact the support and get my issue resolved ?

Screenshot of the error

[mcorreia]

Hi there,

You have a reply on your ticket from one of our billing support specialists requesting you to try again as the issue should now be fixed. Please do so, and if the issue is not solved, please reply on the ticket.

Take care.