Support does not answer in pro subscriptions?

What is the name of the domain?

What is the issue you’re encountering

Support not answering

What steps have you taken to resolve the issue?

trying to contact support since 23 December (several charges for a single subscription)

What are the steps to reproduce the issue?

Pay for a pro account, post a support issue

Sorry for the issues, can you share a ticket number that I can share with the team?

[Cloudflare - 01324079] 2 invoices for a single subscription and 3 pending charges

And now i have 3 invoices and 3 pending changes.

1 Like

Our billing team has now replied to your ticket and made the corrections. Let me know if you are still facing the issue

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.