Hi! After recently receiving a new IP address, my Super Page Cache plugin is no longer connecting with Cloudflare. Cloudflare itself is fine (I updated it with the new IP address), but I just can’t get the plugin to work again. Any help would be great! Thanks!
I’d consider checking the log files from WordPress and hosting.
After that, I’d go and check Security Events under the Cloudflare dashboard just in case some requests are being blocked.
I’d suggest you to double-check the Security → Events at Cloudflare dashboard under your Cloudflare account for your zone, or via direct link https://dash.cloudflare.com/?to=/:account/:zone/security/events.
You should be able to see the challenged or blocked event under the Security tab → Events at Cloudflare dashboard for your zone and know exactly which security option was triggered.
Once you find them, click on a particular one to find more details about it (user-agent, IP, HTTP version …). If yes, could you share some details which service was triggered that blocked you?
It knows to happen due to the service using HTTP/1.0 and/or empty user-agent, therefore while executing cron or some other related JSON/REST API request via plugin(s) which triggers the WAF rules (as it should normally).
Allowlist your server IPv4 and IPv6 (or one if not using both) address by adding it into the the WAF → Tools → IP Access Rules with the action “allow” for your Website.
See if anything changes and reply back.
Despite this plugin is not the official one from Cloudflare.
Aha! Allowlisting my IPv4 address did the trick! I knew there was something obvious I was forgetting! THANK YOU so much!
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