Can’t access dashboard. Password reset doesn’t work. No domains on the account are recognised by forgotten email process
What steps have you taken to resolve the issue?
Attempted to log in with correct stored credentials.
Clicked “Forgot your password”, entered email address, no email received.
Clicked “Forgot your email”, entered a domain in the account (there are several and Cloudflare is the registrar), received message: “The domain provided isn’t registered on the Internet. This tool only works with active Cloudflare domains.”
What are the steps to reproduce the issue?
As above.
All services still seem to be working but I just can’t access the account. The behaviour when trying to access the dashboard is as if the account and the domains registered in it don’t exist.
This post is from a different account used just so that I can sign in to the community.
This is apparently still being actively worked on, but no timescale has been given and I’m awaiting confirmation that my account is definitely included amongst those to be restored. Regaining access to the registered domains is obviously the main concern.