Suddenly ! , can't receive any email , only send

General Email Routing
1

Greetings,

Suddenly ! , can’t receive any email, I tried to send from my personal (gmail & hotmail) but all not received.

Replied I’ve got:
Hotmail: mx[.]cloudflare[.]net rejected your message …
Gmail: Address not found …

However, I’m able to send from the business email and it get delivered successfully.

Note: both send and receive were working just fine, not sure what happened !

DNS records screenshot is attached.

dns records
dns records1787×1117 269 KB

Thanks in advance…

1 Like
3

Sorry :sweat_smile:

Domain name : kmh-engineering.sa

4

You have two SPF TXT records, there must only be one. I’m guessing you should just use v=spf1 ip4:212.76.85.19 MX -all if just the mail server listed in the MX is also the only sender, but you’ll need to check.

dig +short kmh-engineering.sa txt
"v=spf1 ip4:192.168.0.0/16 include:_spf.google.com ~all"
"v=spf1 ip4:212.76.68.0/24 ip4:212.76.85.0/24 MX -all"

dig +short kmh-engineering.sa mx
10 mail.kmh-engineering.sa.

dig +short mail.kmh-engineering.sa a
212.76.85.19

(add - just noticed, none of this matches your screenshot. Do you the have correct domain?)

1 Like
5

Thanks for your reply,

Yes, it is the correct domain, but I did some modifications on the records as part of troubleshooting, and the provided screenshot was before the modifications.