What is the name of the domain?
‘propertyandthecity.com ’
What is the issue you’re encountering
Subscriptions status has not changed from free plan to pro plan
What steps have you taken to resolve the issue?
I have paid with an invoice Oct 22, 2024 - IN-13043460 - $240.00
In what area can we help you?
Upgrades
Screenshot of the error
fritex
October 24, 2024, 3:28pm
2
Greetings,
Thank you for writing.
I am sorry to hear this happen to you.
Please create a Billing ticket here https://dash.cloudflare.com/?to=/:account/support by selecting Billing, therefrom share your ticket number with us so we could escalate your case to the team. Thank you in advance.
my ticket number 01246221
Pada Kam, 24 Okt 2024 pukul 22.38 fritex via Cloudflare Community <[email protected] > menulis:
1 Like
my ticket number 01246221
system
Closed
November 8, 2024, 3:27pm
5
This topic was automatically closed after 15 days. New replies are no longer allowed.
cloonan
November 22, 2024, 1:47am
6
my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.