Visit any page subscription related. A settings page in any category or simply the subscriptions page in the account. Other pages work find, but the moment there is anything subscription related (a toggle, a setting…) it displays two red Internal Server Error notifications at the bottom and the subscription related part does not load.
Unfortunately yes. I can not change or use anything subscription related, not on sites that have pro plans, one with business plan and a couple of free plans.
Subscription page is empty and gives the errors. Can not change anything billing related. Everytime “Internal Server Error” red notification at the bottom with no error code. Happened all of a sudden with no big changes.
Got to talk to a real person (“Ricardo Jorge A”) today using chat (via supposed technical issue), but also he said to open a ticket. So he updated an existing one. He did mention he sees that my account is “broken”, not sure what that means, but he couldn’t do anything.
Using (paid) cloudflare for years now, spent thousands already and now this. First time needing actual support. Feels a bit wrong.
After your update and escalation, there has been no longer any update. I asked once for one, but now already a week has passed again.
Will this ever get fixed? I have started the process of moving all free domains to another account. I don’t mind doing it for the paid ones if that fixes the issue (and get rid of my “broken” account), but would like to not loose money paid for the yearly subscription in advance of course…
