Submit form not working with cloudflare

What is the name of the domain?

donotwishtoshowpublicdomain.com

What is the issue you’re encountering

Submit button not working on website registration field

What steps have you taken to resolve the issue?

Just signed up to Cloudflare free, now users can not register, after filling out the form and clicking submit the button just loads forever.
Without using Cloudflare it works fine please can anyone help.

Thanks

What are the steps to reproduce the issue?

register and click submit

Fair and good.

I’m not sure how we can do this without the domain though.

3 Likes

On free account how do I disable all security settings because I believe this is stopping people registering on my site.

Because when you click submit on my registration form it just loads forever.

With cloudflare tuned off it works.

So maybe there’s something in the settings that is causing this does anyone know what it could be?

As @GeorgeAppiah said, without the site it’s impossible to look and find out. The answer is probably in the debug console in the browser.

It could be due to Rocket Loader, security headers preventing cross-origin scripts from loading, a missing DNS record, a mailer script where the DNS record is proxied in error, an API call that’s being blocked, a cache-related issue, or any number of things.

Set the DNS record to “DNS only”, requests will bypass Cloudflare and go direct to your origin. It doesn’t fix the underlying issue though.

2 Likes

i get a 503 error when clicking submit on form, with cloudflare on.

I set everything to DNS only and the form works. So with proxy it does not work.
Can anyone reach out to me and i can share the site and turn on the proxy again and see if anyone knows the error. Obviously it stops people being able to register, so would need to turn it on for only a few mins.
my email is breakvidmail.com if anyone can help please

Update i set
A webmail and CNAME mail to DNS only and it works now.
All other are set to proxy.
Can anyone help with getting webmail and CNAME set up to proxy and working also please.

This topic was automatically closed after 15 days. New replies are no longer allowed.