success
September 18, 2024, 11:16pm
1
What is the name of the domain?
.com to .ai
What is the issue you’re encountering
we want to redirect a subdomain from app.mycompany.com to app.mycompany.ai. We setup a rule but it’s not working. “app” is already pointing to a location. how do we go about fixing this?
sjr
September 19, 2024, 1:14am
2
Without the real domain name no-one can check, but make sure you have a proxied DNS record for the hostname you are redirecting from.
Otherwise can you give the domain name and show a screenshot of your rule.
success
September 19, 2024, 5:13am
3
I was able to make the redirect work. Thanks for pointing out the proxied DNS!
2 Likes
system
Closed
October 3, 2024, 11:17pm
4
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