Subdomain redirect config issues

General Rules
1

What is the name of the domain?

What is the issue you’re encountering

I was trying to accomplish a redirect. I created an A record today named medical-release and proxied. I have it going to 8.8.8.8. In Rules, I created the redirect rule, but it does give me an error once I try to deploy.

What steps have you taken to resolve the issue?

I was initially trying page rules to accomplish but quickly realized it was being depreciated. The A record was set up based on documentation found for the URL Forward in page rules.

Screenshot of the error

flare example.png
flare example.png3567×1630 227 KB

2

Change the redirect type from “Dynamic” to “Static”.

Instead of an A record of 8.8.8.8 as your DNS record, use an AAAA record of 100:: to ensure that requests don’t get forwarded if your redirect is disabled.

1 Like
3

Thank you! I’m trying it now.

4

It allowed me to save. Thank you!!

How long will it take before the redirect starts to work?

5

The redirect is effective immediately, but you may need to clear your browser cache so it works for you straight away.

Make sure the DNS record is proxied so the request goes to Cloudflare, at the moment it is “DNS only” so won’t work…
https://cf.sjr.org.uk/tools/check?34433ceb62314fd694994b5f5e683eee#dns

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6

proxy example
proxy example2634×87 7.97 KB

I will clear my cache. I’ve uploaded the AAAA I created, it shows proxied on my end.

7

Still no luck on a new device with no caching.

8

The TTL on the unproxied record hasn’t expired yet, once it does then it should work…
https://cf.sjr.org.uk/tools/check?c1a70dda3aea42a98b8b45739d158d83#dns

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9

Perhaps try deleting the DNS record and creating it again.

10

Done, I deleted the previous record and created a new one with the same values and proxied was selected.

11

That doesn’t seem to be working. Shall I give it more time?

12

Check that you haven’t paused Cloudflare as your records are still not appearing as proxied.

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13

You nailed it. The site is paused.

I didn’t pause it myself, I will need to verify this with my team if this is on purpose.

14

If unsure you can set all the DNS records to “DNS only”, apart from the 100:: one, and then unpause Cloudflare. Your redirect will work and then you can decide for each record if you want it proxied or not later.

15

It’s all good now. I unpaused and it all worked. Thank you!!

1 Like
16

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