Subdomain page rules or workers not activiating on a subdomain

[david.boyce]

What is the name of the domain?

Peter Christian USA - Staging

What is the error number?

Workers or Page Rules not activating

What is the error message?

Workers or Page Rules not activating

What is the issue you’re encountering

Workers or Page Rules not activating

What steps have you taken to resolve the issue?

Checked Proxied status is turned on for https://secure.peterchristianoutfitters-staging.com

What are the steps to reproduce the issue?

Turned on Proxy status for https://secure.peterchristianoutfitters-staging.com/
Setup Workers Route https://secure.peterchristianoutfitters-staging.com/abc pointing to worker
Begin log stream for worker
Nothing detected

Have also tired a page rule
secure.peterchristianoutfitters-staging.com/test

But it does not redirect to a different page. I’ve tried with a different subdomain name with the same
worker routes and page rules and they work.

[mcorreia]

Hi there,

I can see the logstream in real-time:

You can trace the address to make sure it is following the desired path under Trace on the left of your account home page:

I did and it shows it hitting your worker.

Take care.