Subdomain CNAME

user9419 · May 10, 2021, 9:42am

Hi all,

I am trying to add this to the CNAME:
Name : _bfbba381d6caa29de088f13c5b3f6dfd.csm.melvinng.com.
Type : CNAME
Value : _628be17795059c600f1f9285bd6f55e9.zzxlnyslwt.acm-validations.aws.

Somehow the subdomain [csm.melvinng.com] is not getting pointed to the correct place.

Please help. Thanks.

michael · May 10, 2021, 10:11am

It looks like the CNAME is in place:

dig +short _bfbba381d6caa29de088f13c5b3f6dfd.csm.melvinng.com.
_628be17795059c600f1f9285bd6f55e9.zzxlnyslwt.acm-validations.aws.

AWS have issued the certificate (or at least they have logged the precertificate). There is no DNS record in place for csm.melvinng.com.

user9419 · May 11, 2021, 2:37am

Can you please advise me what do I need to do on this?

user9419 · May 12, 2021, 2:19am

sdayman · May 12, 2021, 2:21am

MoreHelp is a tag that alerts a lot of people. It is supposed to be used if there’s no response in the last 72 hours. Please don’t abuse it.

erictung · May 12, 2021, 10:57am

Create a DNS record so that csm.melvinng.com can point to your web server

user9419 · May 12, 2021, 10:57am

Thanks. Resolved.

system · May 15, 2021, 10:57am

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