Stuck trying to disable DNSSEC

[wlandau]

What is the name of the domain?

– R-multiverse

What is the error number?

N/A

What is the error message?

Your DNSSEC setup will be disabled as soon as we detect that the DS record has been removed from your registrar.

What is the issue you’re encountering

Stuck trying to disable DNSSEC

What steps have you taken to resolve the issue?

I am trying to transfer a domain between Cloudflare accounts.
The docs say I first need to disable DNSSEC. I tried that, but I see
“Your DNSSEC setup will be disabled as soon as we detect that the DS record has been removed from your registrar.”.
The message has been stuck that way for hours.
Cloudflare is my registrar, so I don’t know where to find the DS record to delete it.

What are the steps to reproduce the issue?

N/A

Screenshot of the error

[GeorgeAppiah]

I had a similar experience recently.

Try login/logout, flush cache or login from a guest/private/incognito browser session.

If it still doesn’t work, you may give it more time.

[Laudian]

@wlandau

The message has been stuck that way for hours.

Do you still see the message? I’ve just had a look and can see that the DS record has been removed.

[wlandau]

It resolved on its own. I didn’t realize Cloudflare Registrar handled DS automatically, I was trying to search for documentation and couldn’t find anything. But I’m glad it worked out.